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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question 1

A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?

A. Assign user access to the analytics for Loyalty role.
B. Assign the user the analytics profile for analytics for Loyalty.
C. Assign access by checking CRM analytics plus user
D. Assign user access to permission sets for analytics for Loyalty.

Question 2

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

A. Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire
B. Use the out-of-the-box 'Reset Qualifying Points" data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.
C. Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action
D. The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

Question 3

A large retail company wants to award its customers 500 points when they join the Loyalty Program.
Which two configuration tasks below will be required to enable this type of award?

A. Create a Loyalty Partner and associate one of the Partner's products that must be purchased to award the
500 points.
B. Create a Transaction Journal with an Activity type of ''Enrollment'' that needs to be created when the customer signs up to join the Loyalty Program.
C. Create a Benefit that adds 500 points when the new member reaches the Top Platinum Level tier.
D. Create a Process rule that awards 500 points when the Activity Type ='Enrollment''.

Question 4

Cloud Kicks has been using Loyalty Management, Sales Cloud, and Service Cloud as part of its tech stack to manage its Loyalty Program. The marketing team is interested in implementing Salesforce Marketing Cloud, so Loyalty program members can be informed and engaged with personalized emails sent using Salesforce Marketing Cloud.
Using the least development effort, how can the Loyalty Management Consultant accomplish the necessary integration between Salesforce Marketing Cloud and Loyalty Management platforms?

A. Design Datasets with Dataflows and the Dataset Builder
B. Create a connected app to integrate Salesforce Loyalty Management and Marketing Cloud via APIs
C. Install and configure Salesforce Marketing Cloud Contacts Connection
D. Install and configure Marketing Cloud Connect to integrate with Loyalty Management

Question 5

Cloud Kicks has been using Loyalty Management, Sales Cloud, and Service Cloud as part of its tech stack to manage its Loyalty Program. The marketing team is interested in implementing Salesforce Marketing Cloud, so Loyalty program members can be informed and engaged with personalized emails sent using Salesforce Marketing Cloud.
Using the least development effort, how can the Loyalty Management Consultant accomplish the necessary integration between Salesforce Marketing Cloud and Loyalty Management platforms?

A. Design Datasets with Dataflows and the Dataset Builder
B. Create a connected app to integrate Salesforce Loyalty Management and Marketing Cloud via APIs
C. Install and configure Salesforce Marketing Cloud Contacts Connection
D. Install and configure Marketing Cloud Connect to integrate with Loyalty Management

Solutions: