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NEW QUESTION # 66
A user's availability is calculated as:
- A. Allocated time
- B. Capacity minus allocation
- C. Allocated hours divided by the total capacity
- D. Sum of allocated and confirmed hours, divided by the total capacity
Answer: C
Explanation:
Explanation
According to the ServiceNow documentation1, a user's availability is calculated as the ratio of allocated hours to total capacity, expressed as a percentage. Allocated hours are the hours that a user is assigned to work on a project or demand. Total capacity is the maximum number of hours that a user can work in a given period, based on their schedule and availability profile. A user's availability indicates how much of their time is already allocated and how much is still available for new assignments.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
NEW QUESTION # 67
Which plugin activates the Ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation?
- A. Resource Management
- B. Test Management 2.0
- C. Ideation with PPM
- D. Agile Development 2.0
Answer: C
Explanation:
Explanation
According to the Innovation Management document, the plugin that activates the Ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation is Ideation with PPM. This plugin enables the Innovation Management application, which allows organizations and employees to collect, vote on, manage, and collaborate on ideas from a centralized location. The other options are not correct, as they are not plugins that activate the Ideas module. Test Management 2.0 is a plugin that enables the Test Management
2.0 application, which allows users to create, plan, and execute tests. Agile Development 2.0 is a plugin that enables the Agile Development 2.0 application, which allows users to manage scrum or development work throughout the lifecycle. Resource Management is a plugin that enables the Resource Management application, which allows users to manage resource plans and allocations.
NEW QUESTION # 68
What plugin must be installed to use Capacity Planning in a portfolio?
- A. Collaborative Work Management
- B. Time Card Management
- C. Skills Management
- D. Portfolio Planning
Answer: D
NEW QUESTION # 69
What determines the resource schedule if the Schedules related list and Schedule field are both empty?
- A. Effort type
- B. Average Daily FTE Hours/Hours Per Person Day (com.snc.resource_management.average_daily_fte) property
- C. Default Project Management Schedule
- D. (Default Schedule Name (com.snc.resource_management.default_schedule) property
Answer: D
NEW QUESTION # 70
The project property to update actual effort from time card is controlled at what level?
- A. Application Level (Global).
- B. Project Level.
- C. Program Level.
- D. Portfolio Level.
Answer: B
Explanation:
According to the ServiceNow documentation1, the project property to update actual effort from time card is controlled at the project level. This property is called Update actual effort from time card and it determines if the Actual effort field on the Dates tab should be updated based on the hours entered from time cards for the project. If set to Yes, the Actual effort field is read-only on the Project and Project Task forms. If set to No, the Actual effort field is editable on the Project and Project Task forms.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html
NEW QUESTION # 71
What is the default table that stores the idea categories that a user can select from when submitting an idea?
- A. im_module
- B. im_category
- C. im_idea_core
- D. dmn_demand
Answer: B
Explanation:
According to the Category Configuration document, the default table that stores the idea categories that a user can select from when submitting an idea is im_category. This table contains the predefined categories for ideas, such as Business Process, Customer Service, or IT Service. The other options are not correct, as they are not the tables that store the idea categories. The dmn_demand table stores the demand records that are created from the approved ideas. The im_module table stores the idea modules that are used to group ideas by different criteria. The im_idea_core table stores the core fields of the idea records.
NEW QUESTION # 72
Which related lists should primarily be used to capture financial data in a project?
Choose 2 answers
- A. Programs
- B. Monetary Benefit Plans
- C. Cost Plans
- D. Risks
Answer: B,C
Explanation:
Explanation
Cost Plans and Monetary Benefit Plans are the related lists that should primarily be used to capture financial data in a project. Cost Plans allow you to define the expected costs of a project over time, based on the planned and actual work, resources, and expenses. Monetary Benefit Plans allow you to define the expected financial benefits of a project over time, based on the estimated and realized value, revenue, and savings. You can find more information about these related lists in the Product Documentation for ServiceNow.
NEW QUESTION # 73
Which related lists should primarily be used to capture financial data in a project?
Choose 2 answers
- A. Programs
- B. Monetary Benefit Plans
- C. Cost Plans
- D. Risks
Answer: B,C
Explanation:
Cost Plans and Monetary Benefit Plans are the related lists that should primarily be used to capture financial data in a project. Cost Plans allow you to define the expected costs of a project over time, based on the planned and actual work, resources, and expenses. Monetary Benefit Plans allow you to define the expected financial benefits of a project over time, based on the estimated and realized value, revenue, and savings. You can find more information about these related lists in the Product Documentation for ServiceNow.
NEW QUESTION # 74
Which property controls the changes in cost and resource plans with respect to the change in the start date of a demand or project?
- A. 'Calculate ROI percentage based on a project's estimated cost and its net value'.
- B. 'Enable altering of planned date for task in WIP/Closed'.
- C. 'Rollup project start date from tasks'.
- D. 'Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change'.
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, this property controls whether the start dates of the resource plan, cost plan, and benefit plan are automatically updated when the start date of the demand or project is changed. If this property is set to true, then the plans will be shifted by the same number of days as the demand or project start date change. If this property is set to false, then the plans will not be affected by the demand or project start date change.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
NEW QUESTION # 75
Which plugin activates the Ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation?
- A. Resource Management
- B. Test Management 2.0
- C. Ideation with PPM
- D. Agile Development 2.0
Answer: C
Explanation:
According to the Innovation Management document, the plugin that activates the Ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation is Ideation with PPM. This plugin enables the Innovation Management application, which allows organizations and employees to collect, vote on, manage, and collaborate on ideas from a centralized location. The other options are not correct, as they are not plugins that activate the Ideas module. Test Management 2.0 is a plugin that enables the Test Management 2.0 application, which allows users to create, plan, and execute tests. Agile Development 2.0 is a plugin that enables the Agile Development 2.0 application, which allows users to manage scrum or development work throughout the lifecycle. Resource Management is a plugin that enables the Resource Management application, which allows users to manage resource plans and allocations.
NEW QUESTION # 76
Which role should be assigned to a user so they can read and retrieve data from any table of the Release Management application to generate reports?
- A. Business stakeholder
- B. Release admin
- C. Release user
- D. Project manager
Answer: A
Explanation:
Explanation
According to the Product Documentation for ServiceNow, the business stakeholder role (rm_business_stakeholder) can read and retrieve data from any table of the Release Management application to generate reports. This role can also view the release dashboard, release calendar, and release roadmap. The other roles have different levels of access and permissions for the Release Management application. You can find more information about the roles and responsibilities for Release Management in the Product Documentation for ServiceNow.
NEW QUESTION # 77
Which statement defines the Project Workspace?
- A. A central location transform the navigation of lists and forms into an interactive graphical experience
- B. A central location for viewing and assessing business demands
- C. A central location to view of all projects in a portfolio to prioritize work
- D. A central location for creating and managing projects
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, the Project Workspace is a central location for creating and managing projects. It provides a graphical interface that allows users to view and edit project information, such as tasks, resources, risks, issues, and dependencies. The Project Workspace also enables users to collaborate with team members and stakeholders, track project progress, and generate reports.
The other options are incorrect because:
A: A central location to view of all projects in a portfolio to prioritize work: This describes the Portfolio Workbench, not the Project Workspace2.
C: A central location transform the navigation of lists and forms into an interactive graphical experience: This describes the Lens, not the Project Workspace3.
D: A central location for viewing and assessing business demands: This describes the Demand Workbench, not the Project Workspace.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/c
:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
NEW QUESTION # 78
The Business Unit field on a Project or Demand form displays values from a specific table. What type of field is this?
- A. Conditions.
- B. List.
- C. Journal.
- D. Reference.
Answer: D
Explanation:
Explanation
According to the ServiceNow documentation1, the Business Unit field on a Project or Demand form is a reference field that displays values from the cmn_department table. A reference field stores a link to a record on another table, rather than storing the data directly in the field2.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/con
NEW QUESTION # 79
A checklist item record provides a name and what other element?
- A. Status field.
- B. Short description field.
- C. Complete field.
- D. Percent complete field.
Answer: C
Explanation:
A checklist item record provides a name and a complete field. The name field is the label of the checklist item, and the complete field is a checkbox that indicates whether the checklist item is done or not. You can find more information about checklist items in the Product Documentation for ServiceNow.
NEW QUESTION # 80
What is the first step in the process when configuring Portfolio Planning to work with ServiceNow Project Portfolio Management?
- A. Create an alignment integration.
- B. Generate default mapping configurations.
- C. Create custom mapping configurations.
- D. Create personalized portfolio plans.
Answer: B
Explanation:
Explanation
According to the Portfolio Planning document, the first step in the process when configuring Portfolio Planning to work with ServiceNow Project Portfolio Management is to generate default mapping configurations. This step creates the default mappings between the Portfolio Planning fields and the ServiceNow Project Portfolio Management fields. The other options are not correct, as they are not the first step in the process. Creating an alignment integration is the second step, creating custom mapping configurations is the third step, and creating personalized portfolio plans is the fourth step.
NEW QUESTION # 81
Users with what role can be considered for resource planning?
- A. pps_resource.
- B. it_pps_user.
- C. it_user.
- D. it_project_user.
Answer: A
Explanation:
Explanation
According to the ServiceNow Resource Management document, users with the pps_resource role can be considered for resource planning, as this role grants access to the Resource Management application and allows the users to view and update their resource allocations. The other options are not correct, as they are not roles that are related to resource planning. The it_project_user role grants access to the Project Portfolio Management application and allows the users to create and update projects. The it_user role grants access to the IT Service Management application and allows the users to manage incidents, problems, and changes. The it_pps_user role grants access to the Project Portfolio Suite application and allows the users to manage portfolios, programs, and projects.
NEW QUESTION # 82
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