Salesforce Certified Business Analyst : BA-201 exam dump

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Salesforce BA-201 Exam Syllabus Topics:

Salesforce Certified Business Analyst Sample Questions:

1. Which method should a business analyst use to show current state business flows in Salesforce?

A) Entity Relationship Diagramming
B) Universal Process Notation
C) Storyboarding

2. Universal Containers has chosen to leverage Experience Cloud to create an engaging site for its customers.
The business analyst (6A) leading this project needs to validate that the requirements meet the goal.
What should the BA do to ensure alignment?

A) Circulate the requirements to stakeholders, incorporate feedback, and obtain sign-off.
B) Conduct a white boarding session to ensure the requirements are accurate.
C) Survey customers to confirm whether the new site meets their requirements.

3. The business analyst (BA) needs to identify collaborators for the current Salesforce CPQ project. The documentation has already been analyzed.
What is another important step the BA should take to identify the correct decision makers?

A) Create a stakeholder wheel.
B) Survey the business units.
C) Prepare a RACI matrix.

4. Cloud Kicks Is conducting sprint planning for an Experience Cloud user portal project. The focus for this sprint Is on the minimum viable product.
Which requirement should the business analyst prioritize?

A) Items requested by the majority of users
B) Items chat are user-friendly features
C) Items that are crucial to the business

5. The business analyst (BA) at Cloud Kicks has been asked to map the current sales process in Sales Cloud to document legal compliance with local privacy regulations, which can differ based on the state or country of a data transaction.
Which activity would be most effective in helping the BA understand the sales process?

A) Asking stakeholders to complete a questionnaire
B) Using live workshops to map out the sales process
C) Conducting individual interviews with stakeholders

Solutions: